Comments on: 90% Discount On Pet Medication http://www.petinsurancepro.com/90-discount-on-pet-medication/ More Than Pet Insurance | Vet Pet Insurance Comparison Sat, 13 Mar 2010 18:02:09 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Melissa http://www.petinsurancepro.com/90-discount-on-pet-medication/comment-page-1/#comment-2856 Melissa Tue, 22 Sep 2009 18:44:18 +0000 http://www.petinsurancepro.com/?p=697#comment-2856 Hi B, I am very sorry to hear that there has been some misunderstandings between you and your vet. I will assure you though, and everyone else out there, that we are not out to screw everyone - we actually do care about helping pets. Unfortunately, no pet insurance company will cover incidents that are pre-existing, which is why we encourage pet owners to get pet insurance for their pets as soon as possible. That way there are no doubts or surprises, like the one you sadly had to come across. My sympathies go out to you as you as you're dealing with your pet's illness. Thank you so much, Melissa Hi B,

I am very sorry to hear that there has been some misunderstandings between you and your vet. I will assure you though, and everyone else out there, that we are not out to screw everyone – we actually do care about helping pets.

Unfortunately, no pet insurance company will cover incidents that are pre-existing, which is why we encourage pet owners to get pet insurance for their pets as soon as possible. That way there are no doubts or surprises, like the one you sadly had to come across.

My sympathies go out to you as you as you’re dealing with your pet’s illness.

Thank you so much,
Melissa

]]> By: B http://www.petinsurancepro.com/90-discount-on-pet-medication/comment-page-1/#comment-2834 B Fri, 18 Sep 2009 23:36:49 +0000 http://www.petinsurancepro.com/?p=697#comment-2834 DO NOT BELIEVE THE HYPE! Trupanion will screw you in a heartbeat. Be sure to read your contract very carefully, especially in regards to pre-existing conditions. I am being punished because my vet is an idiot. We had absolutely no idea that our little guy was ill when we signed up but trupanion was able to dig very hard and find some problems with our vet's analysis and denied thousands of dollars in claims as a result. They have admitted that they believe that we had no idea about the pre-existing condition but have denied us nonetheless. Just to repeat because it is unbelievable to me, no vet or person EVER told us that there was anything wrong with our cat, ever. Further, we had a full check up just days prior to signing up with trupanion and our vet did not state that anything significant was wrong with him. They are fine letting my little guy die and I am completely heartbroken. In addition, the head of their customer service department blew me off repeatedly and even had their staff call me back and lie to me saying that she was not in that day although multiple staff earlier in the day told me that she was within eye shot but on the phone. I am not sure if there is anything better out there as this is my first experience with pet insurance, however, I am done with these guys other than the law suit that I will be soon slapping them with soon enough. DO NOT BELIEVE THE HYPE! Trupanion will screw you in a heartbeat. Be sure to read your contract very carefully, especially in regards to pre-existing conditions. I am being punished because my vet is an idiot. We had absolutely no idea that our little guy was ill when we signed up but trupanion was able to dig very hard and find some problems with our vet’s analysis and denied thousands of dollars in claims as a result. They have admitted that they believe that we had no idea about the pre-existing condition but have denied us nonetheless. Just to repeat because it is unbelievable to me, no vet or person EVER told us that there was anything wrong with our cat, ever. Further, we had a full check up just days prior to signing up with trupanion and our vet did not state that anything significant was wrong with him.

They are fine letting my little guy die and I am completely heartbroken.

In addition, the head of their customer service department blew me off repeatedly and even had their staff call me back and lie to me saying that she was not in that day although multiple staff earlier in the day told me that she was within eye shot but on the phone.

I am not sure if there is anything better out there as this is my first experience with pet insurance, however, I am done with these guys other than the law suit that I will be soon slapping them with soon enough.

]]> By: Melissa at Trupanion http://www.petinsurancepro.com/90-discount-on-pet-medication/comment-page-1/#comment-2503 Melissa at Trupanion Tue, 04 Aug 2009 16:45:49 +0000 http://www.petinsurancepro.com/?p=697#comment-2503 Hey Heather, I'm not going to answer your question, because I think I'm a little biased;) But go ahead and check out the other thread on Trupanion as it's quite active and may help you answer some questions. http://www.petinsurancepro.com/category/trupanion-pet-insurance/page/2/ Hey Heather,
I’m not going to answer your question, because I think I’m a little biased;) But go ahead and check out the other thread on Trupanion as it’s quite active and may help you answer some questions.

http://www.petinsurancepro.com/category/trupanion-pet-insurance/page/2/

]]> By: heather http://www.petinsurancepro.com/90-discount-on-pet-medication/comment-page-1/#comment-2370 heather Wed, 22 Jul 2009 19:47:33 +0000 http://www.petinsurancepro.com/?p=697#comment-2370 Does anybody know anything about this one? Are they good or are they like ASPCA? I need to find some type of insurance for my kids here. Does anybody know anything about this one? Are they good or are they like ASPCA? I need to find some type of insurance for my kids here.

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